Claims Services

In addition to providing a range of products, our position within TS Group Ltd means we can also provide quality Motor Claims Handling Services. Provided through Bankstone, their knowledge, experience and professionalism set them apart.  As does their investment in developing cutting-edge claims handling technology.

Leading the way in using technology to streamline the interactions between the customer and all the different service providers involved in a motor insurance claim. We make the customer experience seamless, efficient and pain-free. Purpose-built technology means that details held on file by the broker are automatically extracted and disseminated to everyone else involved. So the customer never has to answer the same question more than once.

As part of the group, Bankstone sits at the hub of a network of handpicked specialist suppliers, including repairers, engineers, law firms, hire providers and rehabilitations specialists. Enabling the application of  dedicated specialist expertise and service to every aspect of a motor claim. Supplier performance is constantly manage and reviewed to ensure a consistently outstanding standard of service. Meaning customer satisfaction ratings are second to none.

To find out more regarding how our expert team can help you, contact us for more information.

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What our clients say about us

Following issues with my own insurance company failing to resolve a third party claim, I was given OnClaims’s number. My first contact on ringing OnClaims Ltd was speaking to Hayley and I can only say from the outset, it was like a breath of fresh air!
Geoff Burke