Home Emergency Protection


Provides cover for the fees of a contractor to attend the property and effect an emergency repair for:

  • Burst pipes or sudden leakage
  • Failure of the insured’s domestic water mains or electricity supply
  • Total failure and/or breakdown of the insured’s heating system
  • Inoperable toilet
  • The property becoming insecure from damaged doors, windows or locks
  • Roofing, down-piping or guttering failure
  • An infestation of pests


  • Claims line open 24/7 365 days a year
  • Contractors on site within hours or at a time mutually agreed with the insured
  • Permanent repair carried out where possible within the cover limit
  • Comprehensive, UK wide audited and monitored contractor network
  • Additional cover for alternative accommodation should the property become uninhabitable overnight


  • Up to £500.00 (incl VAT) limit of indemnity any one claim
  • No limit on the number of claims that can be made in any one policy period
  • Nil excess
  • Underwritten by a strong rated UK insurer
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